Your data stays in Europe
Tick is built and hosted 100% in the EU. GDPR-compliant by design — your customer data never leaves Europe.
Why Tick
Big-league helpdesk power, without becoming a number
Drag & drop automation
Build your process once in the visual Flow editor and it runs every time. No developers needed, no missing information.
Direct, personal support
Dutch company, short lines. You talk to the people who build Tick — not ticket number 84,302 in someone else's queue.
From chaos to process
Sound familiar?
This is what changes when you go from working hard to working with a process.
Today, without a helpdesk With Tick
✕ Everything flows through one person — phone, email, chat, forms
✓ 1 shared inbox — the whole team sees what's going on
✕ Colleagues miss context and ask customers the same questions twice
✓ Every ticket shows full customer history and notes
✕ Follow-up falls behind when it gets busy
✓ Automatic follow-ups and reminders — nothing slips
✕ Requests come in with missing information
✓ All info captured upfront with smart Flows
✕ After-sales tracked in an Excel spreadsheet
✓ Full ticketing with labels, SLAs and dashboards
✕ No process — just memory and hard work
✓ Visual workflows the whole team can follow
Unified Inbox
All information in one place
Every inquiry, every detail, every customer — tracked from first contact to after-sales. Tick shows your CRM data, order info and previous tickets right next to the conversation, so anyone on the team can pick up where a colleague left off.
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Flow automations
Drag & drop your process — it runs every time
A customer fills in your contact form? Tick automatically asks the right follow-up questions, adds labels and assigns the right colleague. Up to 82% of support interactions can be automated — build them visually, without writing code.
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Dashboards
Everyone looks at the same numbers
How many open tickets? Which follow-ups are overdue? What's planned for next week? One dashboard for the whole team — so the answers don't live in one person's head.
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Included in every plan
Meet your AI teammate
Most AI talks in circles. Yours won't. The Tick AI teammate only answers what it actually knows — based on your website and your knowledge base. If it doesn't know, it says so and hands the ticket to a colleague. You decide exactly what it's allowed to do.
- Answers instantly, 24/7 — also at night and on weekends
- Only uses your own knowledge base and website
- Hands over to a human the moment it's unsure
- Included in the price, in every plan
Pricing
Transparent plans, pay as you go
Start small, scale when you grow. Every plan includes the AI teammate and free implementation help.
Starter
Your first step out of the shared mailbox
€ 39,- per month
Select plan Basic
For small teams with steady volume
€ 159,- per month
Select plan Pro
For teams with multiple channels and real volume
€ 599,- per month
Select plan Advanced
For larger teams and multiple brands
€ 999,- per month
Select plan Enterprise
For organizations with specific needs
Custom
Contact sales 100% risk-free
3-month money-back guarantee
Not satisfied within 3 months? You get all your money back.
Free implementation
We help you set up your channels, flows and knowledge base — at no cost.
Cancel any time
Monthly billing, no long contracts, no cancellation fees.
See Tick with your own data?
Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.
No credit card needed • cancel any time